Payments Account Manager

About the role

Growe welcomes those who are excited to:

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Manage payment providers from commercial handover through onboarding and ongoing cooperation;

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Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams;

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Maintain regular communication with payment partners and support day-to-day operational requests;

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Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward;

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Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication;

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Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics;

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Organize and prioritize multiple operational tasks and requests independently;

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Build further expertise within Payments and Account Management as the scope of responsibility grows.

We need your professional experience:

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2+ years of experience as an Account Manager or in a similar operational role working with partners or providers;

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Experience coordinating onboarding, documentation, approvals, or other partner-related processes;

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Understanding of online payments; experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus;

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Upper-Intermediate English or higher.

We appreciate if you have those personal features:

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Structured and attentive to detail;

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Able to manage multiple priorities and stay organized;

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Proactive and comfortable taking ownership of tasks;

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Clear and confident in communication with internal teams and external partners.

We are seeking those who align with our core values:

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GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

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DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

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BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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