KYB Operations Analyst

About the role

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30M+ customers and 500+ ecosystem partners run on us. Licensed in the U.S. Regulated across the UK, EU, Canada, and Australia. AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters. You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together. The bar is high. The pace is real. We're building for what's next, for humans and agents.

Recent recognition: Forbes' America's Best Startup Employers 2026 . 2nd in Crypto Services on Fortune's inaugural Crypto 100, The Sunday Times Best Places to Work two years running.

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot. ______________________________________________________________________________________________________

Locations Supported 🌍 Bengaluru, India

Relocation available: No

Work pattern: This role is remote until we have an office set up in Bengaluru.This role requires weekend and shift work, depending on business needs.

About the Opportunity

MoonPay is continuing to invest deeply in compliance as a core enabler of scale. We are seeking a KYB Operations Analyst to strengthen our customer onboarding, remediation, and due diligence capabilities. In this role, you will be responsible for conducting KYB reviews on new and existing MoonPay partners, ensuring they are onboarded and engage with MoonPay products in a fully compliant manner. You will also act as a subject matter expert within KYB, owning operational processes, driving continuous improvement, and supporting cross-functional teams in resolving complex cases and escalations. This is an excellent opportunity for someone who combines strong regulatory knowledge with operational rigor, curiosity about web3 and crypto, and a desire to build scalable, high-quality compliance processes.

______________________________________________________________________________________________________ Benefits & Perks 💡 💰 Competitive salary package 🤝 Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards 🚀 Moonshot award: we honor exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant 📊Pension: employer contributions from day one 🎁Employee referral program: refer great people, earn 10K in USDC 🏝 Flexible Time Off: choose when to work and when to switch off 🎂 Birthday leave: take the day off to celebrate you 🍼 Enhanced parental leave: more time with family, no second thought 🌍 Hybrid working schedule: work fully remotely or from your nearest Moonbase 🚆 Commuter benefits: public transport to and from the office 🩺 Private healthcare benefits: to protect you and your loved ones 🧘 Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership 🤖 Unlimited enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next 🍱 Lunch credit: meals covered on the days you're in the office 🪑 Home office setup allowance: build the home office of your dreams 👛 Remote working allowance: those working fully remotely get a little extra for utilities 🌕 Monthly product budget and zero-fee crypto transactions 📚 $1,000 Annual training budget: we support your learning journey 🎯 High Potential Program: structured development, mentorship, and stretch opportunities ✈️ Regular remote company offsites: high-impact in-person sessions and hackathons 🚲 (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit 🔌 (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary

What You Will Do

• Conduct thorough KYB reviews for MoonPay partners, including information gathering, documentation verification, and risk assessment in line with internal policies and regulatory requirements

• Analyse complex corporate structures to identify beneficial owners and ensure compliance with KYB and AML regulations

• Perform adverse media and risk screenings, assessing potential financial crime, reputational, and regulatory exposure

• Review partner business models and products to ensure alignment with MoonPay’s internal compliance guidelines

• Provide timely, professional support to corporate customers on onboarding and compliance-related queries

• Partner closely with Compliance, Legal, and Enterprise Sales teams to manage escalations and resolve high-risk or complex cases

• Act as a KYB subject matter expert and escalation point for customer-facing teams

• Develop, document, and continuously improve KYB processes by identifying inefficiencies and driving data-backed improvements

• Support KYC onboardings and conduct Enhanced Due Diligence (EDD) where required

• Contribute to project work, training initiatives, and enablement of teammates or BPO partners as needed

About You

• 1+ years of hands-on experience in corporate onboarding, with strong knowledge of KYB, KYC, and AML regulations

• Experience working in fintech, crypto, or Web3 environments, with an understanding of the associated regulatory landscape

• Strong research, investigative, and analytical skills, with high attention to detail and sound risk judgment

• Ability to analyse corporate structures and beneficial ownership, and clearly document findings and decisions

• Experience performing or supporting Enhanced Due Diligence (EDD) on higher-risk corporate entities

• Exposure to working with cross-functional teams such as Legal, Sales, or Risk in regulated environments

• Experience in customer support or customer-facing operational roles, particularly handling onboarding, compliance, or verification-related queries

Bonus Points ⭐

• Strong interest in crypto, blockchain, and emerging Web3 business models

• Experience contributing to process improvements, documentation, or operational scaling initiatives

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