Sr. Tax Accountant (Indirect)

About the role

About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts Who You Are: Reporting to the Sr. Indirect Tax Manager, as our Sr. Tax Accountant, you join a team of highly skilled tax professionals and will specifically support Indirect tax.  You won't just be crunching numbers, you will be the go-to expert facilitating our US sales and use tax, international VAT/GST, and digital services taxes (DST) filings, as well as annual reports and property tax filings. Operating in our high-volume SaaS environment means owning our tax workflows, tracking rapidly changing economic nexus and international tax laws, and ensuring our billing ecosystems are aligned and scalable to ensure accurate reporting.  If you thrive in a fast-paced setting and love turning complex tax data into streamlined, automated processes, you’ll fit right in. In this role, you will drive collaboration across three key pillars: Internal Teams: Partner with Engineering, Product, Billing, Finance, and Legal seamlessly integrate tax compliance into our product and financial workflows. External Partners: Collaborate with external service providers and advisors to thoroughly verify, document, and defend our global tax strategy positions. Our Customers: Provide a seamless, professional, and empathetic experience whenever complex tax or invoicing questions arise.

The salary range for this position is $91000 - $114000 annually.

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What You’ll Do:

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Compliance & Filing: Oversee the end-to-end preparation, review, and timely filing of monthly, quarterly, and annual domestic sales & use tax and international VAT/GST returns, business licenses and property tax filings.

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System Optimization & Support: Serve as the internal contact for tax software configurations; proactively maintaining and refining indirect tax calculation and reporting systems to provide seamless, automated workflows for the organization.

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Nexus Tracking: Monitor and analyze domestic and international tax laws regarding digital goods, SaaS, and economic nexus to ensure proactive compliance as HighLevel expands.

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Audit Defense: Support the team through indirect tax audits by efficiently managing IDRs and partnering with leadership to advocate for and defend established tax positions.

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General Ledger Reconciliation: Prepare and review monthly tax accruals and perform balance sheet reconciliations for indirect tax accounts within NetSuite.

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Exemption Certificate Management: Oversee the collection, validation, and maintenance of customer tax exemption certificates.

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Cross-Functional Advisory: Partner with Engineering, Product, Billing and Legal teams to evaluate the taxability of new product rollouts, software features, and bundle offerings.

What You’ll Bring:

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Experience: 5 years of progressive experience in indirect tax (Sales & Use, VAT, GST), preferably with a mix of public accounting and corporate experience.

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Tech Stack Mastery: Experience managing tax calculations and reporting within tax software systems and NetSuite ERP.  Knowledge of Stripe Tax is a plus.

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Analytical Muscle and AI-Enabled Process Improvement: Advanced Excel skills (pivots, VLOOKUPs, data manipulation) and the ability to handle massive, high-volume transactional datasets. Identify and spearhead opportunities to leverage AI-based tools to streamline and automate processes and surface insights, helping unlock team capacity for high-impact analysis.

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Education: Bachelor’s degree in Accounting, Finance, or a related field. CPA designation or Master of Taxation degree is a major plus.

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Agility & Growth Mindset: Ability to pivot quickly when priorities change and navigate fast organizational growth as an exciting challenge rather than a roadblock.

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Data-Driven Problem Solving: Proven track record of digging into data to not only identify tax issues but actively propose and execute automated solutions.

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Clear & Cross-Functional Communication: Skilled at translating complex tax regulations into plain English for non-finance stakeholders, alongside strong documentation skills for future reference and audit support.

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