ServiceNow Solution Architect

About the role

Job Description:

Job Title ServiceNow Solution Architect

Location London

Corporate Title Vice President

The ServiceNow Solution Architect – For modules like ITSM, ITOM, IRM, etc. guides and owns the delivery of ServiceNow implementations by providing mentorship and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting.

You will design, implement, and optimize IT service management solutions, ensuring alignment with business needs and industry best practices, often using platforms like ServiceNow.

You will ensure that the new solutions fit into the existing enterprise architecture from the technical, business, user, and other views.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Developing and maintaining the strategic technical roadmap for various modules in ServiceNow platform
• Advising customers on the drivers for executing organisational change and adopting technologies
• Designing and architecting solutions for various processes, ensuring solutions align within the existing enterprise architecture
• Contributing to the evolution of practices through resource sharing and feedback loops
• Being aware of how the ServiceNow digital solution will scale in the future and how it will be supported whilst performing Risk vs. Value Proposition for third party integrations with ServiceNow
• Mentoring and guiding senior consultants, developers, and project teams, ensuring alignment with best practices and maintaining the technical integrity of the solution

Your skills and experience

• Bachelor’s degree preferably in Information Technology, Engineering, or Sciences or equivalent work experience
• Should have certifications: CSA, CAD, CIS-ITSM
• High-level understanding in scripting and app development, including familiarity with web services, API’s
• Architecting solutions experience in the ServiceNow platform
• ServiceNow scripting and JavaScript experience are required
• Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired

How we’ll support you

• Training and development to help you excel in your career
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on [email protected] to discuss.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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