Senior Sales Engineer

About the role

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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This role contributes to driving customer success in the ASEAN region by delivering technical expertise across Ciena’s solutions portfolio. The position plays a critical role in shaping network architectures and advancing customer outcomes through strategic engagement across the sales cycle. Collaboration with cross-functional teams ensures alignment of technical solutions with customer and business objectives.

How you will make an impact:

• Engage customers during pre-sales activities to align technical solutions with business and network requirements
• Design architectural solutions for packet-optical and networking technologies across customer environments
• Develop detailed solution designs, including RFx responses and solution costing
• Deliver technical demonstrations, trials, and proof of concepts to validate solutions
• Represent the primary technical interface for customers throughout the sales cycle
• Collaborate with regional and global sales, technical, and partner teams to align on opportunity execution
• Drive solution direction by evaluating and discussing technology alternatives to achieve optimal outcomes

The must haves:

• Experience: 5+ years of telecommunications industry experience with a networking vendor or Tier 1 carrier
• Demonstrated application of photonic and DWDM systems design, control plane technologies, OTN switching, and converged packet-optical networks
• English language proficiency
• Ability to communicate technical and business concepts across executive, technical, and operational stakeholders
• Ability to travel, estimated at 25%

Nice to haves:

• Application of Ciena packet-optical switching, transport, and SDN/orchestration solutions
• Working knowledge of ITU-T, IEEE, and MEF Ethernet standards and packet transport architectures
• Ability to articulate next-generation packet technologies including OAM, tunneling, and packet-optical convergence concepts
• Application of Layer 3 technologies including IP/MPLS and segment routing
• Ability to collaborate across regional and global organizational structures

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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